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Every message gets a real reply. Not a bot. We reply within 24 hours, Monday to Saturday.
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Quick answers.
Yes — if your order hasn't been dispatched yet. Message us on WhatsApp or email hello@glowve.pk as soon as possible with your order number. We process orders quickly, so the sooner the better.
Send us a photo of the damage at hello@glowve.pk or via WhatsApp. We'll send a replacement within 48 hours. No questions, no returns needed — we just fix it.
We deliver to all major cities across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Hyderabad, Peshawar, Quetta, Sialkot, Gujranwala, and Abbottabad. Don't see your city? Message us and we'll work it out.
Unfortunately we can only accept returns on unopened products in original packaging within 7 days of delivery. If a product is reacting with your skin, message us — we want to understand what happened and help you find what works.
Use our order tracking page — just enter your order number and email. You'll also receive tracking updates by email once your order is dispatched.
